PRIVACY POLICY:

DLBCS or Dallas Limo and Black Car Service  (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dallaslimoandblackcarservice.com/ (the “Site”) and interact with our services, including the use of text messaging services. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect various types of information from you in order to provide and improve our services, including:

  • Personal Information: Name, email address, phone number, billing and payment information, and other information you provide when making a booking or inquiry.
  • Usage Data: Information automatically collected when you access our website, such as IP address, browser type, access times, and pages viewed.
  • Location Data: If you use our mobile services, we may collect information about your location through GPS, IP address, or other location-based technologies.
  • Communication Information: Details of the communication you have with us, including email, phone, and text message correspondence.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and manage limo rental and chauffeur services.
  • To process and complete your reservations or requests.
  • To communicate with you regarding your bookings and customer service inquiries.
  • To send promotional and marketing communications (where permitted by law).
  • To improve our website, services, and customer experience.
  • To comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following ways:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, marketing services, and customer support.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or governmental request.
  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Correction: You may request access to your personal data or request corrections if the information is inaccurate or incomplete.
  • Opt-Out of Marketing Communications: You may opt out of receiving promotional emails or text messages from us by following the unsubscribe instructions provided in those communications or by contacting us directly.
  • Do Not Track Signals: Our website does not respond to “Do Not Track” signals.

6. Text Messaging and SMS Notifications

By providing your phone number, you consent to receive SMS (Short Message Service) notifications from DLBCS related to your limo booking, inquiries, or promotions. These messages may include:

  • Confirmation of bookings or changes to your reservations.
  • Notifications about your limo’s arrival, delays, or cancellations.
  • Special promotions and offers (where applicable).

1. Personal Information Collected

We may collect the following personal information for when you opt-in for SMS notifications:

  • Name
  • Contact information (email, phone number)
  • Payment details (if applicable)
  • Business information (if registering on behalf of a company)

2. How We Use Your Personal Information

We use the information collected to:

  • Process your registration and provide services
  • Communicate with you regarding your account and services
  • Improve our services and customer support
  • Comply with legal obligations

3. Who We Share Your Personal Information With

Your personal information is only shared in limited circumstances, including:

  • With service providers who assist in operating our business (e.g., payment processors)
  • When required by law or to protect our legal rights
  • With your consent for specific purposes

SMS consent is not shared with third parties or affiliates for marketing purposes.

We take privacy seriously and ensure your information is handled securely.

Message Frequency: We may send messages related to your transactions and occasional marketing messages. You can manage your preferences at any time.

Opt-Out of Text Messaging: You can opt out of receiving promotional text messages by replying “STOP” to any message you receive. For assistance, reply “HELP” or contact us at 214-919-5756. Standard message and data rates may apply.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities on our website. This helps us enhance your experience and provide tailored services. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Effective Date.” Your continued use of our services after changes have been made will signify your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

DLBCS (Dallas Limo and Black Car Service)
Email: info@dallaslimoandblackcarservice.com
Phone: 214-919-5756